“Dallas cops laughed after disabled military vet was denied restroom, urinated on himself” – Dallas Morning News

This was the top story on dallasnews.com on August 16, 2023: “Dallas cops laughed after disabled military vet was denied restroom, urinated on himself.” It made the staff at TexasPHS sick, frustrated, and angry.

Here is a link to the full story.

In short, a disabled military veteran urinated on himself after he was denied access to the restroom at Serious Pizza in Deep Ellum. The military veteran even had paperwork proving that he had a medical condition that required immediate access to a toilet facility.

So sad.

TexasPHS receives multiple phone calls and emails every single day from frustrated consumers throughout the state of Texas who have been denied access to bathroom facilities at restaurants, convenience stores, and other retail establishments. They want help. They want answers.

TexasPHS wrote the definitive guide to bathroom accessibility in Texas. This blog post from 2020 has over 15,000 views to date.

We encourage all businesses in Texas to take bathroom accessibility seriously and to do better.